Make more revenue from the customers you already have.
Without spending more on ads.
Trusted by 50+ brands worldwide
Trusted by 50+ brands worldwide
You’re Losing 70% of Your Revenue Every Month Without Realizing It.
Most customers buy once and never return. That’s not a marketing problem. It’s a Retention problem.
Get a FREE CRM & Retention Audit
Worth $5,000
At Complex Media, we turn your customer data into a predictable profit system. With 17+ years of experience driving retention for brands like Sephora, Swarovski, Debenhams, Carphone Warehouse, wearetala.com, EE, we help you turn your existing customers into your most profitable growth channel.
Only 5 spots available
SUBMISSION DEADLINE*
Brands We Have Worked With
+$10M
Recovered $10M in lapsed revenue in 6 weeks for a $160M
Non Profit Organisation
+$1M
$1M in incremental revenue in 4 months
Sephora
+500%
In onboarding customer sign ups in 4 weeks
Hundo Meal Prep App
Some Crazy Results
See how we've helped brands scale profitably with data driven strategies
Luxury Fashion Brand
E-commerce
Struggling with high CAC and low retention
3.2x ROAS
Return on Ad Spend
$2.4M
Revenue Generate
89% retention increases
Key improvement
6 months
Time to Results
Health & Wellness Co
DTC
Limited customer lifetime value and repeat purchases
4.1x ROAS
Return on Ad Spend
$1.8M
Revenue Generate
152% LTV growth
Key improvement
4 months
Time to Results
Tech SAAS Startup
B2B SAAS
Poor conversion rate and attribution tracking
5.3x ROAS
Return on Ad Spend
$3.1M
Revenue Generate
210% MRR increases
Key improvement
4 months
Time to Results
What's Included In Your FREE Strategy Session
Retention Opportunity Audit
We’ll go through your current CRM strategy and customer journey to pinpoint what’s blocking repeat purchases from weak touchpoints and gaps in your automation setup to the obvious things you might be missing.
Low-Hanging Revenue Opportunities
We’ll highlight a few simple, high-impact actions you can take right now to start driving more repeat purchases. You’ll see what “quick wins” look like for your business, the kind of small changes that can unlock major revenue growth without spending more on acquisition.
Hidden Gaps & Blind Spots
We’ll uncover the overlooked areas quietly holding your retention back, from missed automations to underused customer segments, so you can finally see where money is being left on the table.
What Brands Say About Working With Complex Media
Hear from brands we've helped transform their retention strategies into revenue engines
Christiana Kyriakides
Head of Digital Sephora UK
Beauty & Cosmetics
Nasima spearheaded the
development of Sephora UK's loyalty program overseeing all areas of development to launch. Her leadership delivered outstanding results, both in terms of branding and commercial impact. The program's success was phenomenal, attracting an impressive 90,000 new customers within just six months. The entire
team is thrilled with these exponential
outcomes, a testament Nasima's
vision and dedication.
Hamzah Almasyabi
CEO
Investment App
At Minted, Nasima introduced a fresh, strategic lens partnering with key decision-makers, engaging community influencers, and tapping into overlooked segments like mothers with significant purchasing power. Her unique ability to fuse emotional intelligence with commercial strategy resulted in innovative, trust-building campaigns that attracted high-value investors in gold and silver. I highly recommend her, she will drive you results and more!
Ciaran Mcdonald
Founder
Meal Prep App
As a start-up, we needed to optimise fast and Nasima delivered. She improved our onboarding process to
boost conversion rates by almost
500%, knew exactly what to do, and got straight to it. She helped us extrapolate valuable insights from our data, turning them into strategies that drive growth. If you want results, Nasima is who you call.
Limited to 5 Audits This Month
Limited to 5 Audits This Month
Stop Watching Your Revenue Walk Out the Door
Book your free strategy call. I'll personally analyze your business and reveal the hidden leaks costing you thousands, without spending a single extra dollar on acquisition.
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